Select a product to preview
Shipping policy
☕ ONE HAPPY COFFEE – SHIPPING POLICY
Last updated: September 2, 2025
Thank you for choosing One Happy Coffee – home of premium Jamaica Blue Mountain Coffee and specialty Jamaican blends. We are committed to getting your coffee to you fresh, fast, and safely — wherever you are in the world.
🚚 Processing Time
-
Orders are processed within 1–2 business days after payment is confirmed.
-
During peak seasons or promotions (e.g., One Happy Friday, holidays), processing may take up to 3 business days.
-
You will receive an email with order confirmation and tracking information once your order has shipped.
🌎 International Shipping
We proudly ship worldwide including the USA, Canada, UK, and Europe.
| Region | Estimated Delivery |
|---|---|
| USA & Canada | 5–10 business days |
| UK & Europe | 7–14 business days |
| Rest of World | 10–20 business days |
-
Rates are calculated at checkout based on weight and destination.
-
Customs and import duties (if applicable) are the buyer’s responsibility.
-
Some products may have restrictions depending on country regulations.
🔁 Order Changes & Address Corrections
If you need to update your order or shipping address, please contact us within 12 hours of placing your order at:
📧 info@OneHappyCoffee.com
📞 Text: +1 5615034731
Once an order is shipped, changes are no longer possible.
🚫 Undeliverable Packages
Packages returned due to an incorrect address or failed delivery attempts may incur additional shipping charges. We will contact you to reship or issue store credit.
🔎 Tracking Your Order
You will receive a tracking link via email once your order is dispatched.
If you do not receive tracking details within 48 hours, please contact us.
🛑 Delays & Force Majeure
Shipping may be delayed due to:
-
Severe weather / natural disasters (e.g., hurricanes)
-
Customs hold / clearance delays
-
Postal disruptions or strikes
But don’t worry — we will always update you and ensure your coffee still reaches you fresh.
♻️ Sustainability Commitment
At One Happy Coffee, we care about our farmers and the planet.
We use minimal and recyclable packaging whenever possible.
Every purchase supports Jamaican farming communities.
📬 Wrong Item or Damaged Package?
If your order arrives damaged or incorrect, please notify us within 48 hours of delivery with a photo so we can make it right.
📩 Contact Us
For shipping questions, updates, or special requests:
📧 info@OneHappyCoffee.com
📞 Text +1 (561) 5034731
Instagram DM: @onehappycoffee
Facebook: One Happy Coffee
Your purchase keeps our farmers working and our coffee tradition alive.
From the hills of Jam
X
Default Offer Title
You can set the offer title and subtitle in your Upsell Offer!